We all change our minds, or the fit isn’t quite right, so we are happy to exchange or return items. Please do e mail us at info@heulogactive.com so we can assist with this.
If you need to return –
Please let us know within 14 days of delivery of your package and we will tell you where to ship back to. Please return items within 14 days of letting us know and let us know which method you are using.
We recommend posting the item as it was shipped - tracked and signed for - as we cannot accept responsibility for any losses.
Please ensure the item/s are returned in the same packaging if possible - unworn, unwashed, stain and smell free and with the tags still intact so that we can re-sell.
Refunds will be issued to the same method of original payment and will be processed as soon as we receive the item and are happy to proceed.